Choosing a home health aide for someone you love is one of the most personal decisions your family will make. We place certified, vetted caregivers who are matched to your parent's specific needs — not just whoever is available.
Care That Scales With What Your Family Actually Needs
Most families come to us without a clear picture of how much help their loved one needs. That's normal. Some parents need a hand with bathing and dressing a few mornings a week. Others need daily support with meals, mobility, and medication reminders. Our aides are matched to the actual level of care required — and that level can grow over time without disrupting the relationship your family has already built.
Personal care assistance at home covers the full range of activities of daily living:
- Bathing, grooming, and dressing
- Mobility assistance and fall prevention
- Meal preparation and feeding support
- Light housekeeping and errands
- Medication reminders
- Accompaniment to appointments
- Companionship and emotional support
If your loved one's needs go beyond personal care — skilled nursing tasks, memory support, or end-of-life care — we can place an aide with the right training for that level of support as well.
Certified. Vetted. Matched — Not a Gamble.
Every aide in our network holds active HHA certification. That's the floor, not the selling point. Before any caregiver is placed with a family, they complete an in-person interview, reference verification, and a thorough background review. We do not pull from an online listing or a staffing pool with no oversight.
Our network currently includes 800+ vetted aides across New York City, Westchester County, Nassau County, and Fairfield County, CT. That depth of network means we can match on more than availability — we match on personality, communication style, language, and the specific care tasks your loved one requires.
With 25+ years of combined home care experience across our founding team, we know what a good match looks like and what a poor one costs a family.
The Registry Model Means Your Aide Can Do More
Most home care agencies restrict what their aides are legally permitted to do in the home. Under the registry model, your family is the legal employer — which means your HHA can perform skilled tasks that agency aides typically cannot, including insulin injections, wound care, medication administration, and more.
If your loved one has medical needs that go beyond basic personal care, this distinction matters. You won't need to coordinate a separate skilled nursing visit for tasks an aide can handle directly.
Learn more about how the registry model works and why it changes what's possible for your family.
Not Sure Which Level of Care Your Parent Needs?
We work with families who are figuring this out in real time. If you're not certain whether your loved one needs basic personal care, companion support, or something more involved, our team will help you think through it — without pressure and without obligation.
Companion care is the right fit when your parent is largely independent but would benefit from consistent company, help with errands, and a trusted presence in the home. Memory care is the right fit when Alzheimer's, dementia, or Parkinson's is shaping daily life. Skilled care is the right fit when medical tasks are part of the picture.
Frequently Asked Questions About Home Health Aide Placement in NYC
What does a home health aide actually do day to day?
A certified HHA provides hands-on support with activities of daily living — bathing, dressing, grooming, mobility, meal preparation, and medication reminders. They are also a consistent presence in the home, which matters as much to most families as the physical care tasks themselves.What's the difference between a home health aide and a companion caregiver?
An HHA is certified to assist with personal care tasks that require physical contact — bathing, dressing, transfers, and similar support. A companion caregiver focuses on company, conversation, errands, light housekeeping, and accompaniment. Some families need one; some need both. We can help you figure out which fits your situation.How do you match an aide to my family?
We consider the specific care tasks required, your loved one's schedule and preferences, personality compatibility, language, and any specialized experience the situation calls for — such as dementia care or oncology experience. Availability is the last factor we look at, not the first.Is a private home health aide in NYC better than going through an agency?
It depends on your family's needs and priorities. The registry model we operate under gives families more flexibility, allows aides to perform a broader range of tasks, and typically results in better take-home pay for the aide — which attracts more experienced caregivers. It also means your family takes on the role of legal employer, which comes with payroll responsibilities we help facilitate through our in-house payroll specialist.Do you provide backup coverage if our regular aide is unavailable?
Yes. Our network of 800+ vetted aides means we can arrange backup coverage when your regular caregiver is unavailable due to illness or scheduling conflicts. Continuity of care is something we take seriously, and we plan for it from the start of every placement.What areas of New York do you serve?
We place home health aides throughout Manhattan, Brooklyn, the Bronx, Queens, and Staten Island, as well as Westchester County, Nassau County, and Fairfield County, CT.
Contact Us
Ready to Find the Right Caregiver for Your Family?
A free consultation costs nothing and carries no obligation. We'll listen to what your family is navigating and help you understand your options — whether that's a few hours of personal care a week or a full-time live-in placement.